USB Zigbee Gateway

USG Gateway phase out notice

The USB gateway software currently supports the following operating systems: Windows 2000 – Windows 10 MAC OSX Snow Leopard – Maverick Unfortunately, because this technology is already two generations old, Thi...

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How to Uninstall and Reinstall Modlet software

You only need the Modlet software if you have a USB gateway. If you have an Ethernet gateway or a WiFi modlet you do not need the Modlet software. Uninstall then reinstall the Modlet software. PC: Start > ...

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Setting up the SmartAC kit (USB Zigbee Gateway)

Follow these steps to create an account, install the modlet software, set up the USB Gateway and commission the modlet. 1. Go to mymodlet.com, create an account and follow the onscreen instructions. 2. During ...

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Error: Service Interrupted

The modlet software installed on your computer includes a service that runs to keep your energy usage data current on your account. In the rare event that the service fails you will get an error, “Service Inter...

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What is the USB gateway?

It is a 2-way communication device that plugs into a USB port in your computer and allows your modlets to communicate with the Internet. In order to control your modlets from your smartphone or the computer in ...

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Does the USB gateway need to be plugged in all the time?

No, the modlet can store data for up to 12 days. Once you turn your computer on and plug in your USB, all the readings stored on your modlet will synchronize with your account. Synchronization can take 15 minut...

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Does the USB gateway need to be plugged in if I want to control my modlet network remotely?

Yes, it needs to be plugged in and the host computer needs to be on and connected to the Internet to control your modlet using the ThinkEco smartAC app or another computer. Link http://support.thinkecoinc.com/...

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