What do the modlet and remote thermostat status icons mean on the Device Page?
On your web.mymodlet.com Device page the Status icon displays your connectivity status
GREEN CHECK: The check icon means there is recent connectivity with the modlet or remote thermostat and your kit is connected
GRAY X: The modlet or remote thermostat connectivity is not real-time. Place your mouse pointer over the X icon to see the last update from the kit. If the last reading was only moments ago, the modlet and remote thermostat will restore its connection on its own. If the last reading was over 24 hours ago, inspect the modlet and remote to confirm they are still connected.
If the modlet LED is off and thermostat remote is not displaying an X on the screen your kit is connected and it will restore its reconnection on its own. If your kit is offline follow these steps to get your kit back online.
Did you find this article helpful?