If you would like to request a return label for your smartAC kit(s), please use this form. Kindly include the following information: Subject: Return label Body: Hello Customer Support Team, I have [#] (in...
Read ArticlePlease check out our plug reference guide and note which plug type image matches your wall outlet. Email us using the form on this site to request an exchange. Please indicate the plug type you need and which ...
Read ArticleIf you are a customer that received a WiFi smartAC kit as a participant in a utility program, you must create an account on mymodlet.com with the same email address that you used to enroll in the program. Pleas...
Read ArticleHere are some helpful videos that will help you get the most out of your modlet or smartAC kit: Getting started with the modlet How to install your WiFi ThinkEco smartAC kit Using the Thermos...
Read ArticleThe WiFi modlet has a red light (LED) ring that tells you its current status. Slow-spinning red light Fast-spinning red light Watch the modlet light during installation. The li...
Read ArticleWe support the 3 most common plug types for room air conditioners: Modlet Type 110V/15A 110V/20A 220V/20A Zigbee modlet 4010 4011 4013 Modlet BN WiFi (Classic) 5010 5011 5013 Modlet BN WiF 2 502...
Read ArticleThe modlet BN (sometimes called the "modlet bean") is a smart plug that measures minute-level power use and can control the power allowed to the device connected to it. You can control your modlet BN from your ...
Read ArticleApproximately 90% of our customers report that their AC unit is compatible with the smartAC kit. However, every AC unit is designed differently and some AC units are not compatible with the smartAC kit. Make su...
Read ArticleBasic Modlet (Zigbee): 2-socket smart outlet that monitors and controls the flow of energy to your plugged-in devices. Modlet BN (or smartAC modlet): 1-socket smart outlet that monitors and controls the flow o...
Read ArticleWiFi modlets communicate directly with WiFi network in your home or office. Zigbee modlets require an Ethernet Gateway to communicate with the Internet. Differences: WiFi modlets have a WiFi MAC address...
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