ThinkEco

smartAC WiFi kit

My kit went offline

If you are unable to control your modlet or you see a spinning red light coming from your modlet, your kit has lost connection to your home WiFi. Sometimes, the modlet will lose connection with the Internet mom...

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How to set up a WiFi smartAC kit from a browser on a WiFi connected computer or tablet

Follow these steps to join your WiFi modlet and thermostat remote from a WiFi connected computer or tablet. Slow-spinning red light Fast-spinning red light Plug the modl...

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My modlet does not connect to my network

While trying to connect to your home network, your modlet’s red LED light will spin fast, then stop once it has successfully connected. If the modlet light does not go off or goes back to spinning slowly, the m...

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Your Firewall and the WiFi modlet

If you have a firewall for your network, or your router has a firewall included, it could cause the modlet to fail to join your WiFi network. Consider turning off the firewall temporarily and attempt to recommi...

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Factory Reset the WiFi Modlet

Before trying to re-join the modlet to any existing network, both the modlet and the thermostat remote will need to be factory reset and re-joined. You won’t lose any of your energy data if you reset the modlet...

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Cannot complete modlet installation

Sometimes the modlet requires additional setup and information other than what is built into the installation wizard. If you are unable to complete installation, check out the resources below: If you are asked...

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Reconnect my WiFi modlet

If there have been no changes to your WiFi Settings, the smartAC kit should reconnect automatically upon plugging it into a power source. However, if your network settings have since changed, you will need to c...

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Join a thermostat remote to a WiFi modlet

Insert the batteries into the remote. If you see an X’ed out WiFi signal on your thermostat remote screen wait 30 seconds and try again. If the X’ed out WiFi signal does not go away it means your remote has fal...

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The modlet LED is spinning fast and cannot be reset

WiFi Modlets or smartAC WiFi modlets occasionally get stuck in a fast spin when you try to change the network the modlet is connected to. If the modlet light is spinning fast, it cannot be rejoined to a new net...

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The WiFi modlet does not see my network (5 GHz)

When scanning available networks, if your modlet does not see your WiFi network it is likely your network is a 5 GHz band network. WiFi modlets can only connect to 2.4 GHz WiFi networks and will not display 5 G...

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