When setting up the modlet, I am asked for a WEP Authentication or password

The two most common forms of WiFi network security are WPA/WPA2 and WEP. If you are prompted for WEP authentication it means your router supports WEP and you will need to enter the following information for your WiFi modlet to communicate with your home WiFi network:

WEP Auth Mode: Shared/Open
WEP Key Index: 1, 2 ,3, 4
WEP Key: undefined (Delete) WiFi password

If you do not know your networks WEP Auth and WEP Key Index you can look it up from your home computer.
From a PC:

  1. Open the Network and Sharing Center.
  2. Select Manage Wireless networks.
  3. Select your homes wireless network and right click.
  4. Select Properties.
  5. Select the Security tab.
  6. The WEP Auth Mode and Key Index will be displayed.

From a MAC:

  1. Open Macintosh HD > Applications > Utilities > AirPort Utility.
  2. Click on the Base Station menu at the top of the computer screen.
  3. Click on Show Passwords.

Other Helpful Information: Check the label on your home router. Sometimes the manufacturer prints this information on the back or side of the router.

If your router requires WEP authentication the password will be 5, 10, 13, or 26 characters. 

If the password length is 10 or 26, then you can type in the password when prompted and proceed 
on either the web page or smartphone app.

If the password length is 5 or 13 then it must be converted. A good website to convert your WEP password is: http://www.rapidtables.com/convert/number/ascii-to-hex.htm

Enter your 5 or 13 character password into the ASCII to Hex converter and press [Convert].

The Hex version of the password will be displayed with spaces.

Enter the password, without spaces, into the Password field on the Join Network page and submit.

Related Content:
How to install your ThinkEco WiFi kit [VIDEO]
Set up a WiFi smartAC kit with WiFi connected smartphone app
Set up a WiFi smartAC kit with a WiFi connected computer or tablet
Factory Reset your WiFi modlet

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